Privacy Policy

Last updated: January 1, 2026

At WST COAST, your privacy and the protection of your personal data are very important to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or make a purchase from our Shopify store.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

When you visit our website, we collect certain information to provide and improve our services:

Personal Information Provided by You: Name, shipping and billing address, email address, phone number, payment details (processed securely via Shopify), and order history.
Automatically Collected Information: IP address, browser type, device type, referring website, and pages visited. This data helps us analyze trends and improve your experience.

2. How We Use Your Information

We use the collected information for the following purposes:

To process and fulfill your orders.
To provide customer support and shipping updates.
To detect and prevent fraud.
To improve our website and comply with legal obligations.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Sharing Your Information

We share your personal data only when necessary with trusted providers:

Shopify Inc.: Our e-commerce platform.
Payment Processors: To handle transactions securely.
Shipping Carriers: To deliver your orders.
Legal Authorities: If required by law or regulations.

4. Cookies and Tracking

Our site uses cookies to ensure website functionality, remember your shopping cart contents, and analyze traffic patterns. You can manage cookie settings via your browser; however, disabling them may affect your shopping experience.

5. Your Rights (EU / EEA Customers)

As a resident of the European Union, you have the following rights under GDPR:

Access the personal data we hold about you.
Correct inaccurate information.
Request deletion of your personal data.
Object to or restrict certain types of processing.
Data Portability and the right to withdraw consent.

To exercise these rights, please contact us at support@wstcoast.eu.

6. Data Retention and Security

Retention: We retain your data only as long as necessary to fulfill orders, comply with tax obligations, or resolve disputes.
Security: We implement technical measures to protect your data. Shopify’s secure hosting and encrypted payment processing provide high-level protection against unauthorized access.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to read their policies before submitting personal information.